Shipping policy
Thank you for shopping with PanteaMD Skincare! Below are the details of our shipping policy to ensure you have a smooth shopping experience.
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification once your order has shipped.
Shipping Rates and Delivery Estimates
- Standard Shipping:
Orders are expected to be delivered within 4-5 business days. University Skin Institute is not responsible for delays in delivery. times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your shipment using the link provided in the email.
Free Shipping
We offer free standard shipping on orders over $50.
Lost or Damaged Packages
- We are not responsible for lost or stolen packages once they have been marked as delivered.
- If your package arrives damaged, please contact us at
PanteaMDskincare @gmail.com or 9165715200 with photos of the damage and we will assist you in resolving the issue.
Contact Us
If you have any questions about our shipping policy or your order, please contact us at PanteaMDskincare @gmail.com or 9165715200.
We do not charge extra fee for shipping over 50 $. Orders are shipped Monday-Friday except major holidays. Orders will be shipped within 1-2 business days of an order being completed. Orders are shipped via USPS Priority shipping. We currently only ship domestically.
University Skin Institute is not responsible for shipping decisions made by USPS and is not responsible for lost or damaged items. Issues with delivery or damaged goods should be addressed with USPS.
Orders are expected to be delivered within 3-5 business days. University Skin Institute is not responsible for delays in delivery.
