Refund policy

To be eligible for a return, your item must be gently used and in the same condition that you received it. It must also be in the original packaging. please return it within two weeks for an exchange or refund. Products may be returned in-person to University Skin Institute or via shipping. Please note that returned items are your responsibility until they reach the return address. A refund will be issued once we receive returned items and does not include any shipping or handling charges. Your refund will either be credited to the credit card used for the original transaction, or returned for store credit. Credit card refunds may take up to 10 business day for your bank to complete.